the calls you miss are booking with someone else
Eva answers every one of them. Max wins back the work you already quoted.
Thirty minutes. We’ll show you your own missed calls, and what Eva does with them.
- Caller
- Dan Whitfield(613) 555 0148
- Job
- No hot water. Tank leaking at the base
- Urgency
- Emergency
- Booked
- Tomorrow, 8:00 to 10:00 a.m.
- Written to
- Jobber
Booked before he hung up.
- 6:48pUnknown callerRang outNo answer
- 7:12pUnknown callerHung upNo answer
- 7:42pUnknown callerNo messageNo answer
- 9:05pUnknown callerRang outNo answer
Four calls. Nobody picked up.
Saturday, 7:12 p.m.
Every hand is carrying something. The phone rings anyway
You’re under a sink, on a roof, or forty minutes out on the highway. The phone rings. Nobody gets to it. That caller doesn’t leave a message, because they’ve got four more numbers in the search results and one of them will pick up.
You already paid to make that phone ring. The van, the wrap, the ads, the years of doing good work. It leaks at the last inch.
- 27%
- of calls to home services businesses go unanswered
- Invoca platform data
- $340
- is what an average plumbing job bills
- HomeAdvisor cost guide
- $350
- is what an average HVAC repair bills
- Angi cost guide
- 1.5x to 3x
- is what that work bills after hours
- HomeAdvisor cost guide
So a missed emergency at 9 p.m. is conservatively $500 to $1,000 of work, going to whoever did answer. Run twenty calls a week and the phone alone is costing you jobs every month.
Eva answers. Max chases. Neither of them is ever on a roof.
Eva. She answers.
Every ring answered. Nights, weekends, and the middle of a Saturday rush.
No hold, no voicemail, no missed ring. There’s no queue to back up and no shift to run out of, so the phone gets answered the same way at 2 a.m. as at 2 p.m.
She hears the first few words and answers entirely in English or French. If the caller switches mid sentence, so does she, and she never announces it. Voices are curated so a bilingual business is only ever offered a voice that can genuinely speak both.
Not a phone tree. One conversation that gets to what's broken, how urgent it is, where they are, when they need somebody, and who they are. A real emergency gets classified as one. It all comes out structured, not as a paragraph somebody has to read and retype.
She looks at what's actually open before she promises anything, books the time, and confirms it back to the caller. The job lands in Jobber, where your crew opens it in the morning. No transcription, no re-entry, no message pad.
Not a blind transfer. She rings the right person, one after another or all at once, and tells them who's calling and why before they're connected. After hours, that can follow whoever is on call. If nobody picks up, she comes back, takes the details, and it becomes a high priority lead instead of a lost call.
- 6:48pDrain backing upNot urgent · Tue 9amBooked
- 7:12pBathroom reno quoteLead in JobberLead
- 7:42pNo hot waterEmergency · 8amBooked
- 9:05pAsked for the ownerScreened firstTransfer
Two booked. One lead. One transfer.
She knows your business, from your business.
Services, hours, service area, how you quote, warranty terms, the questions your team answers forty times a week. Learned from your own site and your own documents, and current when they change.
She follows up by text.
Confirmations and reminders to your client, alerts to your team. Opt outs are honored automatically and permanently, and a message that silently fails gets noticed.
She leaves a complete record.
Every call recorded, transcribed, and summarised. You can read or listen to any conversation any client has ever had with your business.
She says what she is.
Asked directly, she says she's a virtual assistant. Pretending otherwise is a bad trade.
Max. He chases.
There’s money sitting in your quote list right now
Quotes that went quiet. Nobody’s working them, because nobody has the afternoon. Max does.
He works your list, not a template
Max pulls your open quotes, sees what each one is worth and how long it's been sitting, and starts with the ones that protect the most money. The ones about to go cold and the ones worth the most, first. This is your pipeline, in your order, not a blast to a list.
- 94dRe-roof, shingle$14,200 · MayNext up
- 61dPanel upgrade$4,850 · quietQueued
- 38dFurnace replacement$6,300 · no replyQueued
- 12dDeck refinish$2,100 · viewedQueued
$27,450 sitting in four quotes.
He books the job on the call
He can name a specific quote by value, offer real times off your schedule, and put the job on the calendar while he still has them on the phone. An answering service will never call your old quotes back. Neither will a bot that only knows how to take a message.
He counts it in money that actually arrived
Every recovery is attributed when it books and confirmed when it's paid, reconciled nightly against your own invoices. Two numbers, kept apart on purpose: what's been booked, and what's been collected. Collected is the one we put on the front page.
Baseline, week zero
What we found in your system on day one
34
Open quotes
$128,400
Sitting in the list
94
Days, oldest quote
Value by age
Recovered, collected and Recovered, booked are kept as two separate figures. Both read zero until Max has worked the list.
The before picture, on day one
On day one, before Max makes a single call, you get the before picture: every open quote in your system, what it’s worth, and how long it’s been sitting. Every number after that means something because of this one.
Max is running today with a small group of design partners. They get white glove attention and their numbers become the case studies. The demo is where you find out whether your quote list is the right shape for it.
What Max will work next
One play is built and proven. These are the ones coming after it.
- Declined repair follow up
- Maintenance and membership winback
- Seasonal campaigns and equipment age outreach
- Storm response for roofing
- Repaint and recoat cycles
- Review requests after a completed job
Built to your business, wired into your stack
Your name on a rented bot isn’t the same thing
A horizontal tool is something you configure. You fill in your hours and a few questions, and it answers the phone with your name in the greeting. Eva and Max are built around how your business actually runs, and connected to the software you already run it on.
She learns your business from your business
Not from a form. From your website and your own materials. What you actually do, your hours, your service radius, how you quote, your warranty terms, the fact that you don't touch mobile home furnaces. It stays current when your site changes.
A caller can't tell she learned it this morning.
She books into your calendar and writes into your software
This is where the cheap tools fall over. They can take a message. They can't look at your real schedule and commit to a time, and they can't put the job where your crew will see it.
Find the client, check what's open, book it, write the note. Live and verified against a real account.
Max works your actual pipeline
Your open quotes, in the order that protects the most money, with what he recovers reconciled against your own invoices. The number you see is money collected, not a projection.
A generic tool answers the phone. This one gets the work booked, then goes after the work you already lost.
Integrations
It has to land where your crew already looks
The integration layer is built. Every platform is a connector onto it rather than a rebuild, which is why the list moves quickly. Jobber is the proof the layer works, end to end, on real accounts.
Solid marks are connected today. Muted marks are coming.
- JobberConnected
- Find the client, check availability, book the job, write the note, read invoices back for revenue reconciliation
- SlackConnected
- Lead and call alerts into your team channel
- SMSConnected
- Client confirmations and reminders, team alerts, opt outs, delivery tracking
- StripeConnected
- Billing and payments
- Google CalendarComing
- Housecall ProComing
- AccuLynxComing
- ServiceTitanComing
- GoHighLevelComing
- QuickBooksComing
Jobber, all the way through
Eva finds the client, checks what’s actually open, books the job, and writes the note. Max reads the invoices back to confirm what was collected. There’s a recording of the whole sequence happening on a live account, and it’s the reason “wired into your stack” is a statement rather than a hope.
Your crew doesn’t live in a calendar app. They live in your field service software, and that’s where Eva books today.
Built for the trades, one at a time
Not “home services” in general. The plays, the questions, and the urgency rules are different for a burst pipe than for a re-roof, and Eva is set up per business, not per category.
- HVAC
- Plumbing
- Electrical
- Roofing
- Painting
- Flooring
- Epoxy coating
Roughly 5 to 50 techs, already running field service software, already losing calls and able to prove it from their own call log.
Every conversation is on the record.
Recorded, transcribed, searchable. You can read every word your agent has ever said to a client.
Consent is recorded and permanent.
Held on a ledger that can't be quietly edited after the fact.
Do not call means do not call, everywhere.
Opting out on a call opts you out of text too, immediately.
Calls go out at reasonable hours,
in your client's own time zone, with limits on how often anyone is contacted.
Recording disclosure cannot be skipped.
Where disclosure is required, recording and disclosure are the same switch. There is no setting that records a call without telling the caller.
Your credentials are encrypted.
The connection to your software is held securely and never exposed in a browser.
Access is controlled.
Accounts are opened deliberately, not thrown open to anyone, and administrative functions are restricted by role.
It costs less than one lost job a week. One recovered job a week is roughly $1,400 to $4,000 a month in billings.
The questions we get on every first call
Why not one of the cheap phone bots?
Those are horizontal tools you configure. This is built around your operation. Eva learns your business from your own site and materials. She checks your real availability and books into the software your crew already uses. Max works your actual quote list, in the order that protects the most money, and reconciles what he recovers against your invoices.
A $99 add on answers the phone. This gets the work booked, and goes after the work you already lost.
Will it sound like a robot and embarrass me?
Listen to the recordings and judge for yourself. That's the only honest answer to this one.
What's behind it: voices are auditioned and chosen, not assigned. She varies her wording instead of repeating stock phrases. She speaks numbers and addresses the way a person does, and reads phone numbers back one digit at a time to confirm them. Asked what she is, she says she's a virtual assistant.
I already have an answering service.
A service takes a message. Somebody on your team still has to read it, call back, and hope nobody booked elsewhere in the meantime. Eva books the job while the client's still on the phone, into your schedule, in your software. And an answering service will never call your old quotes back.
My callers speak French.
Then most of the market can't serve you properly. Eva detects the language from the first words, answers entirely in it, and switches mid call if the caller does, with no announcement. The voice catalog is split so a business serving both languages is never handed a voice that can't actually speak French. A bad French accent is worse than no French at all.
What if it breaks, or says something wrong?
You have the complete record. Every call recorded, transcribed, and reviewable. Changes to how she speaks go through us and get previewed in her actual voice before they go live, so nothing reaches your client that hasn't been heard first. Wording that reads fine on a screen can garble when it's spoken aloud, which is exactly why it works this way.
And you're not on your own with it. Setup is white glove and it stays that way.
Is this legal?
Consent is kept on a permanent record. Do not call is honored across phone and text at once. Calls go out only at reasonable hours in your client's own time zone, with attempt limits. Recording disclosure is built in and structurally cannot be skipped. None of it is a setting somebody has to remember to switch on.
How long until it's working?
Days. And you don't build it. We build it, we verify it, and we sit on the test calls with you. You connect your software with one click and show up to a kickoff call.
What does it cost?
Every business is different, so every plan is built to it. That's what the demo is for.
For scale: it costs less than one lost job a week, and your phone rings through to your team regardless.
Thirty minutes, and you’ll hear your own missed calls
We’ll look at your call log and your open quotes with you, and show you what Eva does with them. If it’s not a fit, we’ll say so on the call.
Thirty minutes, on video or on the phone. Your call. Four questions when you book, so we arrive knowing your setup.